Frequently Asked Questions About

Candle Chandeliers

• Care and Cleaning
• How do I hang my new chandelier?
• How can I decorate my chandelier?

Oil Lamps

• Care and Cleaning

Gemstone Globes

• Care and Cleaning

Placing an order

• Is my credit card information safe?
• Is my personal information safe?
• What kind of credit cards can I use?
• Do I have to use my credit card over the Internet to place an order?
• Can I order an item that is out of stock?
• Do I have to become a member to place an order?
• Why would I want to become a member?

Shipping

• How long does it take to ship an order?
• Once my order is shipped, what is the delivery time?
• Can I have my order rush shipped?
• What do I do if I have to return an item?

Miscellaneous Questions

• How do I find a qualified contractor?
• Who is KRM Industries?
• What does KRM stand for?
• Am I going to heaven?

With minimal care, your new oil lamp will provide bright light for years. It features a smooth-functioning solid brass burner by Gaudard of France. For best results please follow these simple procedures:

1. Before fueling your lamp, trim the wick by burning it DRY until it is consumed evenly to the top of the burner tube. Repeat this procedure when flame becomes uneven after use.
2. Fill the lamp with standard clear lamp oil, kerosene or synthetic kerosene (Not Paraffin,) and allow 1/2 hour for the wick to saturate. Remove the chimney and light the wick turned down very low. Replace the chimney, and allow a moment for the glass to warm before you adjust the wick higher. (Colored oil may discolor the lamp.) IMPORTANT NOTE: Lamp burners will continue to heat up and become more efficient after lighting. Do not make your final adjustment until after 10 minutes, or a high, sooty flame may result.
3. If you have to turn up the wick frequently to maintain brightness, the lamp is too low on fuel. Extinguish the flame, and allow the lamp to cool before adding oil.
4. The wick in an inactive lamp will become gummy from fuel evaporation in a year or so. Discard the old wick and oil, rinse the fount, and install a new wick.

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Care for the Globe - Most often all that is needed is a light dusting with a soft cloth. We would recommend a jeweler's or lint-free cloth. If a more thorough cleaning is needed, a mild dish washing detergent on a sponge or cloth with warm water (not hot) can be used on the globe surface. Rinse with fresh water on a sponge or cloth then dry with a lint-free towel or cloth. A soft cotton cloth dabbed with rubbing alcohol can also be used to shine and remove fingerprints on the globe only. Do not use rubbing alcohol on the stand as it is too harsh.

Care for the Stand - With a soft cotton cloth apply a small amount of hand lotion to remove finger prints. Use a clean dry soft cotton cloth to wipe away the hand lotion and shine.

Regular Maintenance - Normal dusting can be done with a Jeweler's Cloth. Caution: Chemical cleaners or polishes can damage the surface of the globe and stand.
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YES! Notable Items uses the services of proven payment processors. We take pride in the fact that we pay more to ensure our selection of secure server platforms use the latest levels of data encryption.
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NO! All information provided to Notable Items is for our internal use only. No information of any type will be shared with anyone other than the payment processors. Please see our privacy policy for more information.
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Notable Items accepts Visa and Master Card. See payment options for other means of payment.
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No! We have provided other options for those of you who do not feel comfortable doing so. Please see our payment options for other means of payment.
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Yes. You will need to contact us and provide information on the product you are looking for along with payment information. If for any reason we are unable to fill the order you will be notified and a full refund issued if payment had been processed.
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No! During the checkout process you are given the option of becoming a member. This option is to ease the checkout process for returning customers. You can skip this step and go directly to the checkout process.
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When you choose to become a member, future purchases will be faster and easier as your checkout information is stored and will fill in automatically for you on your next purchase. As a member you will be allowed to have multiple "ship to" addresses on file.
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More commonly stocked items will ship within 48hrs while more unique items may take one to two weeks. When possible, normal shiping times are noted in the products detail page. You will be notified of any shipping delays.
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In most cases, yes. If you require special shipping you will need to note that in the checkout process; We will accomodate all requests when possible. Any extra costs incurred will be the responsibility of the purchaser and must be paid prior to shipment.
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Although we do not manufacture, nor are we to be liable for any damages or injury caused by any product, Notable Items believes in the quality of the items we carry. In the unlikely event you need to return an item to us, click here for instructions.
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KRM Industries is the owner/operator of Notable Items.Com
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K.R.M. - my youngest sons initials. (Oldest son had a few questions...)
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"For God so loved the world that he gave his one and only Son that whoever believes in Him shall not perish but have eternal life" — JOHN 3:16
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